Q: What’s Included With My Website?
A: Every website I design includes: Mobile and Tablet Friendly Design, Custom Graphics, Stock Photos and Photo Editing, Social Sharing Buttons, Optional Slideshows / Galleries, Click-to-Call Phone Numbers, Brand Continuity, Contact Forms, Foundational SEO, and Basic Website Training if your site is a content management system.
All these features serve multiple purposes: attract and inform new and returning clients, create opportunities for your business, promote and market your organization’s services, gain insight through data collected during visitor interactions, and have complete control over your website.
Q: Do You Provide Hosting?
A: No, I do not have my own servers. BUT, hosting and domains will be set up for the customer as the account owner through a third party provider at the best price available. When I design a new site I include hosting and domain setup. If the customer requires a larger hosting account for tons of data or a domain name owned by someone else, your pricing will be adjusted to cover those additional costs.
Q: How Long Does It Take To Create A Website?
A: Depending on the number of pages, and the functionality required, normally 10 business days for the first review for a 6-10 page site. Online Stores take a bit longer, especially if there is not a product list or products images available.
The length of time it takes to create a fully functional website is based on the custom design work and available content from the client. Revisions and edits extend how long the site will take to launch.
Q: Can I See My Website While It’s Being Created?
A: Absolutely! While I build your website, depending on the project, I will stage the site development so it won’t be live to the public, or provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite what you had in mind. Once your site is ready and you have provided your approval, we make it live!
Q: Can I Integrate Existing Apps & Services I Have Into My New Site?
A: Yes you can. If you need to sync an app or service you are currently using, I can add it to your site. For larger projects including integrating management systems that are only accessed with network info, API will be needed to make it all connect.
Q: When Is Payment Required For Your Web Site Design Services?
A: For all orders, the total cost must be provided prior to beginning work. For larger projects, the payment is divided into three segments. The initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.
Q: Can I Update The Website Myself?
A: You sure can! I provide training with every CMS website so you or your staff can log into your site and make the changes you need. Training takes 2 hours. Online stores can take anywhere from 6-10 hours of training combined.
Q: Do You Update WordPress Site Plugins?
A: No. I can set up an Automatic WordPress Updater plugin, but I do not update sites periodically. Is the clients responsibility to make sure the site’s plugins, theme files and core files are up to date. If you would like me to manage your site updates and backups, please let me know.
Q: Do You Offer Web Site Support?
A: Yes I do. If you notice your website is down or something looks odd with the sites front-end display, email or call me and I’ll fix it for you. If you will be billed for the time, the amount will be discussed before I begin.