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Here are answers to some of the common questions I receive.
If you don’t see your purchased products on the My Account page please contact us.
You will receive JPG, PNG, PDF, AI, EPS, CRD, and in some cases InDesign files of your project when it is completed. The PDF, AI, CDR and EPS files contain vector graphics which are usable at any size. JPG and PNG files are normally at a set size and can only be reduced and not enlarged.
WEBSITE DESIGN PROJECTS:
Depending on the number of pages, and the functionality required, normally 10 business days for the first review for a 6-10 page site. Online Stores take a bit longer, especially if there is not a product list or products images available.
The length of time it takes to create a fully functional website is based on the custom design work and available content from the client. Revisions and edits extend how long the site will take to launch.
GRAPHIC DESIGN PROJECTS: The time frame for graphic artwork varies from project to project. Normal delivery time for the first draft of a project is 72 hours – 96 hours. Vectorizing a logo or a graphic is normally available within 24 hours.
APPAREL ORDERS: The normal time frame for screen printed and embroidered goods is 10-14 business days for production. Rush orders and can printed or embroidered within 48 hours (rush charges apply). Depending on where you are located, the time to ship your order will extend that time frame.